All customer support is managed in-house by our Ferret Support Team. Delivering excellence in support and service is a key feature of Ferret Software solutions.
We use a web-based ticketed support desk solution for customers to log and track service requests. Once logged customers gain access to Support Ticketing which includes troubleshooting and knowledgebase sections and all of our support documentation.
If your customer support request is urgent please contact us directly by calling 0800 FERRET (337738) or from overseas +64 9 281 3294, or by e-mailing firstname.lastname@example.org
Customers can gain access by clicking the “Log a support ticket” button belowLog a support ticket ▸
© 2020. Ferret Software (NZ)