Ferret Software Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
We collect and hold two categories of personal information in connection with our products and services
Customer Information is personal information about a customer or potential customer that a customer or potential customer provides to us, or authorises us to collect:
Customer Information includes names, usernames, phone numbers, email addresses and billing information associated with a customer account or any registration or subscription.
User Data is:
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
We collect personal information about you from:
If possible, we will collect personal information from you directly.
We will use your personal information:
We may disclose your personal information to:
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at email@example.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
We use Google Analytics. For details on how Google Analytics collects and processes data please see “How Google uses data when you use our partners’ sites or apps”, located here.”Enquire now ▸
© 2023. Ferret Software (NZ)